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Starting and Registering a Business/Company in Zambia

Two stylized hands shake over economic graphs and Zambia's flag. A bank labeled "Zambia" and vibrant charts suggest financial cooperation.

Starting and registering a business in Zambia is a structured process that ensures your venture complies with legal requirements. This guide outlines the key steps and provides information on the relevant authorities, such as the Patents and Companies Registration Agency (PACRA), the Zambia Revenue Authority (ZRA), and the ZamPortal.


Step 1: Business Idea and Plan

Before starting any business, it is essential to develop a clear idea and business plan. Your plan should outline your business goals, target audience, financial projections, and marketing strategies. A solid plan will also help you when seeking funding or investment.


Step 2: Choose a Business Name

The next step is to select a unique and appropriate name for your business. This name must not infringe on any existing trademarks or business names. You can conduct a name search using PACRA's Business Search Tool or visit their offices to confirm the availability of your desired name.


Step 3: Register Your Business with PACRA

Once you have a business name, you need to register it with PACRA. Here are the steps involved:

  1. Account Creation: Visit the PACRA website (www.pacra.org.zm). 

  2. Name Reservation: Submit a name reservation application online or at a PACRA office. The name reservation is valid for 30 days.

  3. Business Registration: Depending on your business structure (sole proprietorship, partnership, or company), fill out the required forms and submit them with the necessary documentation, such as proof of identity and address.

  4. Payment of Fees: Pay the applicable registration fees, which vary depending on the type of business entity. For instance, sole proprietorships generally have lower fees compared to limited companies. You can check the exact fee schedule on PACRA’s website or inquire at their offices. Ensure you retain your receipt as proof of payment, which will be required for subsequent steps.

  5. Certificate of Incorporation/Registration: Upon successful registration, PACRA will issue a certificate of incorporation or business registration.


Step 4: Register for Tax with the Zambia Revenue Authority (ZRA)

To operate legally, your business must be registered for tax purposes. This process involves:

  1. Obtaining a Taxpayer Identification Number (TPIN): Visit the ZRA website (www.zra.org.zm) or office to register for a TPIN. You will need your PACRA certificate and personal identification documents.

  2. VAT Registration: If your business’s turnover exceeds the VAT threshold, you must register for Value Added Tax (VAT).

  3. PAYE and Other Taxes: If you plan to employ staff, you must register for Pay-As-You-Earn (PAYE) and other statutory obligations such as the National Pension Scheme Authority (NAPSA).


Step 5: Open a Bank Account

A corporate bank account is crucial for managing your business finances. To open an account, provide your business registration documents, TPIN, and identification documents to the bank of your choice. Some popular banks in Zambia that offer business banking services include Zanaco, Stanbic Bank, Absa Bank Zambia, First National Bank (FNB), and Standard Chartered Bank. Each bank has unique features and services tailored to different business needs, so it is advisable to research and compare their offerings before deciding.


Step 6: Licensing and Permits

Certain industries require additional licenses and permits to operate legally. For example:

  • A trading license for retail businesses.

  • Specific permits for industries like food, healthcare, or construction. These can often be applied for via the ZamPortal (www.zamportal.gov.zm), a government platform for various services.


Step 7: Regulatory Compliance

After registration, ensure that your business complies with all relevant regulations, such as filing annual returns with PACRA and submitting tax returns to ZRA. Non-compliance can lead to penalties or suspension of operations.


Sources and Useful Links


Registering a business in Zambia is a straightforward process if you follow the steps and utilize the resources provided by PACRA, ZRA, and ZamPortal. By ensuring compliance with legal and regulatory requirements, you set a solid foundation for your business to thrive in the Zambian market.

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